1. Information We Collect
We may collect personal and medical information when you use our website, submit forms, book appointments, or interact with our Google Ads and Meta (Facebook/Instagram) advertisements.
- Personal Info Name, phone number, email, age, gender, city, and other form details.
- Medical Details Symptoms, medical history, uploaded reports, doctor or department preferences.
- Ad Interaction Click data, engagement, device info, browser type, and location (approximate).
- Technical Data IP address, cookies, session data, and website interaction analytics.
2. How We Use Your Information
- Patient Support: To contact you regarding appointments and inquiries.
- Medical Processing: To create patient records and assist with healthcare services.
- Marketing & Awareness: To send health-related updates and announcements (with consent).
- Analytics: To improve website experience and advertising performance.
3. Data Sharing
- Authorized Service Providers: Marketing agencies, IT partners, and communication platforms that help us deliver services.
- Internal Hospital Departments: Shared securely to ensure smooth medical care.
- Legal Requirements: Shared with authorities only when legally necessary.
4. Data Security
We use strong security practices including encryption, secure servers, and access controls. Although we follow strict standards, no online transmission is 100% guaranteed secure.
5. Your Rights & Choices
- Access: Request a copy of your personal data.
- Correction: Update inaccurate or incomplete information.
- Opt-Out: Unsubscribe from promotional messages at any time.
- Deletion: Request removal of personal data where applicable.
- Limit Use: Control how your data is used for marketing.
6. Third-Party Links
Our website or ads may include links to external websites. We are not responsible for their privacy practices and encourage you to review their policies.
7. Data Retention Policy
We retain data only as long as required for medical, legal, or operational purposes. Marketing data is deleted when no longer necessary or upon request.
8. Changes to This Privacy Policy
We may update this policy periodically. Significant updates will be posted on our website or official communication channels.
9. Contact Us
Email: info@ghurkitrust.org.pk
Phone: 042-111-348-348
Address: GT Road, Jallo More, Lahore, Pakistan
